How Family Hosts Help Out on a MultiGen Vacation

Image: Family Selection at Grand Palladium Costa Mujeres (Courtesy of Palladium Hotel Group)
Image: Family Selection at Grand Palladium Costa Mujeres (Courtesy of Palladium Hotel Group)
by ALG Vacations Blog
Last updated:: 9:00 PM ET, Sat July 29, 2023

Families who are traveling are already fairly self-sufficient. Parents spend ample time planning all the details so that they can survive air travel or a road trip so, once they arrive at a resort and find they have access to a butler, they might wonder how best to use their services. 

ALG Vacations asked a pro, the manager of the Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Javier P. Ruiz Garcia, who offered advice to help families realize the value that this service can add to a multigenerational vacation. 

First Ruiz Garcia noted the difference between a "family host" and a butler.

“A Family Host acts as a luxury butler for the family, but with a special emphasis on catering to the children,” said Ruiz Garcia. “This can mean offering extended services and babysitting for $20 an hour per child, upon request, having more in-depth knowledge of family amenities such as the Xbox Room by the Sports Bar, and the teens and kids clubs.”

A big benefit for families is that butler service also comes with private check in. At Grand Palladium Costa Mujeres Resort & Spa there is a streamlined, personalized welcome and a chance to get acquainted with their Family Host.

Another big advantage is that butlers can assist with reservations. Rather than taking the time to figure out where and when to go, they can offer advice and make the booking. “Our Family Host will consult with the family on their arrival day to make dining reservations per the family’s request,” said Ruiz Garcia. They can also book cooking classes, art activities, and pottery classes. 

Want to know more about what your butler can do for you? Read on here

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