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It can seem daunting to ask a client to spend more money but when you know that it's something that they will love, it is at least worth recommending. That is the art of the upsell: Making the right suggestions that will make their vacation the best for them. It is one of the surest ways that travel advisors can demonstrate their value--even though it may cost clients more out of their pocketbook.
Upselling is not just a way to get higher commissions. It is how you keep clients coming back to book more vacations with you and how you build their trust, making upselling a win for advisors and clients.
Some of the ways that travel advisors can enhance vacation packages are to include extras. Encourage clients to explore beyond their hotel and book exciting excursions, day trips and tours. Oftentimes, these lead travelers to have a more well-rounded vacation and learn more about the destination that they are visiting. They will come away from their trip feeling more connected to the destination and it could even lead to them returning--and hopefully booking with you once again.
Making a vacation the best that it can be often revolves around the accommodation clients stay in. Upgrading room categories is a good way to ensure that guests are comfortable throughout their journey. Providing that little extra such as VIP check-in, executive-level suites or club-level rooms that come with extra, exclusive amenities go a long way to making a positive impression with clients.
Tailoring a client's vacation to their wishes goes without saying, however, thinking of adding some extra special experiences will definitely go the extra mile to make a lasting impression. Travel advisors can suggest booking private dinners, spa experiences or upgrading to room categories that include personal butlers to help clients feel pampered and relaxed on their holiday.ALG Vacations makes it easy to for advisors to earn more by upgrading with the Get Paid to Upgrade program. Advisors earn 2% more on the entire hotel portion when clients upgrade their rooms at participating properties. These upgrades can be more spacious accommodations, better views or added amenities and services. No matter what the upgrade, clients will enjoy an enhanced experience and travel advisors earn more money. Find out more about how ALGV can support business growth at www.ALGVacations.com/PlanWithAPro.
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